At ROUM we strive to provide the best possible solutions to our clients insurance needs. To achieve this, we need to make sure we use personal information as efficiently as possible. It is important to us that clients feel confident that the personal information they supply to ROUM will be used in the appropriate manner and with the appropriate degree of privacy.
Financial Services Guide
This Financial Services Guide (FSG) contains important information about our relationship with you. We explain a number of matters including:
- The services we offer
- Your responsibilities
- Our remuneration
- Any potential conflict of interest we may have
- Our internal and external dispute resolution procedures
can access this full document through the link below, if you cannot
access this file please contact us and we will send a copy to you.
Terms of Business Agreements
QBE Financial Hardship and Family Domestic Violence Policies (ROUM – Marine Binder)
ROUM combines technical capability, energy, creativity, commercial acumen and technology to develop optimal solutions for you.
A broad scope offering including: Annual Marine Cargo, Goods in Transit, Single shipments, Carriers’ Cargo Liability, Household and Personal Effects, General Property.
Accident & Health
See us for corporate travel, group personal accident, journey and voluntary workers’ cover as well as expatriate and inpatriate solutions.
Protect the intellectual property owned by your clients.
A wide range of specialist covers including: Business Product Recall, Contaminated Products, Life Science/ Biotechnology, Scientific & Medical Instruments, Cosmetic & Health Products.
Crime cover can help reduce your vulnerability to direct losses stemming from theft and certain types of fraud. Traditionally Certain types of crime/fraud losses are not covered commercial property policies.
WHAT OUR CUSTOMERS SAY
"Their attention to detail and customer service is second to none."
Stories to captivate U.
Our latest thoughts and client success stories.
ROUM joins the Underwriting Agencies Council
We are delighted to announce that ROUM is now a full member of the Underwriting Agencies Council.
Our Value Proposition
The ROUM value proposition demonstrates what we deliver for our broking partners.
Property Loss Database (July 2020)
The database has been updated, including some notable commercial property losses.
Need Some Help?
Level 4, 555 Bourke Street Melbourne VIC 3000
Level 16, 123 Pitt Street, Sydney NSW 2000
Level 53, 111 Eagle Street, Brisbane QLD 4000