Privacy Policy
At ROUM we strive to provide the best possible solutions to our clients insurance needs. To achieve this, we need to make sure we use personal information as efficiently as possible. It is important to us that clients feel confident that the personal information they supply to ROUM will be used in the appropriate manner and with the appropriate degree of privacy.
The link below contains full details of our Privacy Policy. If you cannot access this file, please contact us and we will send a copy to you.
Financial Services Guide
This Financial Services Guide (FSG) contains important information about our relationship with you. We explain a number of matters including:
- The services we offer
- Your responsibilities
- Our remuneration
- Any potential conflict of interest we may have
- Our privacy policy
- Our internal and external dispute resolution procedures
You
can access this full document through the link below, if you cannot
access this file please contact us and we will send a copy to you.
Terms of Business Agreements
ROUM Intermediary TOBA May 2020
QBE Financial Hardship and Family Domestic Violence Policies (ROUM – Marine Binder)
Financial Hardship
Our Products
Serving U.
ROUM combines technical capability, energy, creativity, commercial acumen and technology to develop optimal solutions for you.
Marine
A broad scope offering including: Annual Marine Cargo, Goods in Transit, Single shipments, Carriers’ Cargo Liability, Household and Personal Effects, General Property.
Accident & Health
See us for corporate travel, group personal accident, journey and voluntary workers’ cover as well as expatriate and inpatriate solutions.
Specialist Liabilities
A wide range of specialist covers including: Business Product Recall, Contaminated Products, Life Science/ Biotechnology, Scientific & Medical Instruments, Cosmetic & Health Products.
WHAT OUR CUSTOMERS SAY
"Their attention to detail and customer service is second to none."
Recent News
Stories to captivate U.
Our latest thoughts and client success stories.
Need Some Help?
Visit Us
MELBOURNE
-
Level 32, 385 Bourke Street, Melbourne VIC 3000
SYDNEY
-
Level 16, 123 Pitt Street, Sydney NSW 2000
BRISBANE
-
Level 20, 123 Eagle Street, Brisbane QLD 4000